What is So Different about Pool Pros?
- Tristi Weston
- May 23, 2024
- 1 min read
That’s simple.
We put ourselves in the shoes of the consumer. It may sound cliche but we abide by The Golden Rule when it comes to our interactions with our clientele.
We treat each customer the way we would want to be treated if the tables were turned.
The pool industry is riddled with the concept of up-selling and trying to make the most from every potential customer.
We get it. We understand and appreciate the spirit of capitalism but we also understand that the potential for new business always comes organically when we put this concept before anything else.
We are talking about trust.
When we approach each client as human beings with individual needs, and we treat them as people as opposed to checkbooks, we cultivate relationships with them that become longstanding and founded in mutual respect.
The job becomes much more meaningful, rewarding, and purposeful when we give our customers everything they wanted by walking through their visions in concert with them while discussing each price point transparently.
Bottom line: we want our clients to succeed because, when they succeed, we succeed alongside them.
Whether it’s being their pool builder or their service provider, each relationship is significant to us and we do not take the opportunity to grow with them lightly.

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